News for 'customer engagement'

Maha: Rain batters Konkan; several areas under water

Maha: Rain batters Konkan; several areas under water

Rediff.com22 Jul 2021

Major rivers in Ratnagiri district, including Jagbudi, Vashishti, Kodavali, Shastri, Bav are flowing above the danger level. As a result, Khed, Chiplun, Lanja, Rajapur, Sangameshwar towns and nearby areas have been affected and residents are being shifted to safer places.

BigBasket suffers data breach, details of 2 cr users put on sale

BigBasket suffers data breach, details of 2 cr users put on sale

Rediff.com8 Nov 2020

Grocery e-commerce platform BigBasket has faced a potential data breach which could have leaked details of its around two crore users, according to cyber intelligence firm Cyble. The company has filed a police complaint in this regard with the cyber crime cell in Bengaluru and is verifying claims made by cyber experts.

Hijab row: 'Don't become pawns of politicians'

Hijab row: 'Don't become pawns of politicians'

Rediff.com15 Feb 2022

'All parties are engaging in polarisation to strengthen their political vote banks, which is very unfortunate because these are young, impressionable, students.' 'These students are our future.' 'What kind of a society are we banking upon if we are planting such poisonous seeds into their minds?'

'India among top countries in illegal wildlife trade'

'India among top countries in illegal wildlife trade'

Rediff.com14 Jun 2022

'With just 2.4 per cent of global landmass, India houses six to eight per cent of planetary biodiversity and hence is a prime target of wildlife criminals.'

Two-day all India strike from Monday may hit essential services

Two-day all India strike from Monday may hit essential services

Rediff.com27 Mar 2022

The strike notices were given by workers' unions of various sectors such as coal, steel, oil, telecom, postal, income tax, copper, banks and insurance.

10 Tips To Make Social Media Work For You

10 Tips To Make Social Media Work For You

Rediff.com27 Dec 2021

Whatever you do, don't be boring.

Amazon, Future saga: Ball's in tribunal's court

Amazon, Future saga: Ball's in tribunal's court

Rediff.com23 Feb 2022

The Supreme Court on Wednesday asked Amazon and Future group to request the NCLAT to decide the plea challenging the revocation of sanction to the US e-commerce major for its deal with Future group's firm by the Competition Commission of India. The suggestion was made by a bench headed by Chief Justice N V Ramana while adjourning to March 9 the hearing on Amazon's appeal against the January 5 order of the Delhi high court staying the ongoing arbitration proceedings before an arbitral tribunal over Future Retail's Rs 24,500-crore merger deal with Reliance Retail. The bench, also comprising Justices A S Bopanna and Hima Kohli, deferred the hearing after brief arguments on being told that the National Company Law Appellate Tribunal (NCLAT) is hearing another appeal of Amazon related to the merger deal.

What will Nirmalaji do on February 1?

What will Nirmalaji do on February 1?

Rediff.com25 Jan 2021

If Nirmala Sitharaman does indeed present a 'never-before' like Budget on February 1, going by her promise, she would create a new benchmark for post-contraction Budgets, observes A K Bhattacharya.

Celebrations, joy as Droupadi Murmu becomes India's President

Celebrations, joy as Droupadi Murmu becomes India's President

Rediff.com25 Jul 2022

The tribal leader, India's youngest president at 64 and the first to be born after Independence, took oath of office in the name of god to 'preserve, protect and defend the Constitution and the law'.

Why it's time for a social media primer for brands

Why it's time for a social media primer for brands

Rediff.com5 Jul 2018

Online bullies, haters, trolls - call them what you will - are the blight of social media, for not just individual users but also brands and companies.

2022: 10 Important Career Skills to Succeed

2022: 10 Important Career Skills to Succeed

Rediff.com4 Jan 2022

Leadership, teamwork, communication, productivity, and wellness skills are essential for every employee's success.

Future-RIL deal: Talks have failed, Amazon tells SC

Future-RIL deal: Talks have failed, Amazon tells SC

Rediff.com15 Mar 2022

US e-commerce major Amazon told the Supreme Court on Tuesday that the talks with the Future Group to resolve the dispute over Future Retail's merger deal with Reliance Retail have failed and sought intervention to ensure that the stores of FRL are not taken over. A bench headed by Chief Justice N V Ramana, on March 3, had acceded to Amazon's request and granted 10 days to it for exploring the possibility of resolving the dispute through dialogue with the Future Group. The bench, also comprising justices A S Bopanna and Hima Kohli, is hearing Amazon's appeal against the January 5 order of the Delhi high court, which stayed the arbitration proceedings before the arbitral tribunal over Future Retail's merger deal with Reliance Retail. "It often happens that sometimes, we hope very positively but in the end, it is not positive at all.

The famous five taking on shady Chinese lending apps

The famous five taking on shady Chinese lending apps

Rediff.com27 Oct 2020

A bunch of CEOs in their mid-30s and early 40s are trying to rectify the scenario where shady lending applications trap hapless borrowers with astronomically high interest rates and even bodily harm if the money was repaid. Anup Roy reports.

The bank branch is dead; long live the branch

The bank branch is dead; long live the branch

Rediff.com22 Nov 2020

Banks now ride on what is defined as a "banking outlet". This is a fixed-point service unit, manned by either the bank's staff or its business correspondent (BC), where all kinds of services - acceptance of deposits, encashment of cheques, cash withdrawal or lending of money - are provided for a minimum of four hours per day, for at least five days a week. Banks are now turning to reposition the manner in which they acquire customers, report Abhijit Lele and Raghu Mohan.

Byju-Aakash's Plans for Test Learning

Byju-Aakash's Plans for Test Learning

Rediff.com9 Sep 2021

'Hybrid learning is the future, and test prep is a big segment within the entire education space in India.'

Indira asked Rahul to 'take charge' after her death

Indira asked Rahul to 'take charge' after her death

Rediff.com29 Apr 2022

Indira Gandhi valued Rahul Gandhi's 'grit and determination' and often considered him mature enough to be taken into confidence on subjects she avoided discussing even with his parents when he was barely 14, according to a new book.

Will content creators drive the next wave of e-commerce?

Will content creators drive the next wave of e-commerce?

Rediff.com9 Jan 2022

First it was called content-led commerce. Then it came to be known as influencer-led commerce. And its latest iteration is creator economy. This evolution of the terminology for online personas impacting buying decisions -- through blogs, memes, bite-sized videos, and podcasts -- has happened over the past five to seven years.

Why Indian companies now prefer online launches

Why Indian companies now prefer online launches

Rediff.com26 Sep 2018

What is driving the digital-first approach of traditional, legacy brands? Apart from the growing adoption of the internet in the country, brands are drawn to the agility of the medium.

Why Tejas is better than Pakistan's JF-17 Thunder

Why Tejas is better than Pakistan's JF-17 Thunder

Rediff.com14 May 2021

'The JF-17 is the aircraft of today and the Tejas is the aircraft of tomorrow.'

Maharashtra lockdown: E-com firms to ensure smooth delivery

Maharashtra lockdown: E-com firms to ensure smooth delivery

Rediff.com6 Apr 2021

E-commerce companies have said they are well prepared and working closely with delivery partners to ensure smooth and safe delivery of packages in Maharashtra where the government has announced a slew of restrictions, including night curfews and weekend lockdown to control the spike in COVID-19 cases. However, there are concerns around the mandate for delivery staff to be either vaccinated or carry a negative RT-PCR report. According to the health ministry data, till 8 am on Tuesday Maharashtra's COVID-19 caseload was 452,777 with an addition of 20,881 from the previous day. In an order on Sunday, the Maharashtra government said all personnel belonging to home delivery services will have to be vaccinated and in case they are not vaccinated, they will have to carry a negative RT-PCR report.

The Saffronisation of Corporate India

The Saffronisation of Corporate India

Rediff.com6 Mar 2020

'All these incidents go to show that the day of the anodyne, apolitical corporation is running out fast,' says Kanika Datta.

Reliance Q1 net rises 6.8%; consumer businesses contribute a third of margins

Reliance Q1 net rises 6.8%; consumer businesses contribute a third of margins

Rediff.com19 Jul 2019

Reliance reported record pre-tax profit from its retail and telecom businesses. The two now account for nearly 32 per cent of EBITDA, up from close to 25 per cent previously.

'We've reduced hate speech by half'

'We've reduced hate speech by half'

Rediff.com26 Nov 2021

'Our proactive detection rate for hate speech in India is close to 97 per cent -- which means that of the hate speech content we remove, we detect 97 per cent of it proactively, even before anyone reports it.'

Restaurant to jewellery, brands make a beeline for metaverse

Restaurant to jewellery, brands make a beeline for metaverse

Rediff.com21 Jun 2022

'We're seeing major Bollywood celebrities, fashion icons, and even movie studios all wanting to build Metaverse experiences'

4 Questions On Crypto Regulation

4 Questions On Crypto Regulation

Rediff.com8 Dec 2021

It is not the job of regulators to ensure that users make profits. It is not the job of regulators to prevent people from making losses. It is not the job of regulators to prevent people from doing stupid things, argues Ajay Shah.

It's boom time for research analysts amid market rally

It's boom time for research analysts amid market rally

Rediff.com22 Sep 2021

The rally in the broader markets, a spate of new listings, and the influx of retail investors have resulted in a boom for research and this has spurred a surge in the number of entities providing such services. From 467 entities that provided research services as of March 2018, the number jumped 57 per cent to 733 as of March 2021. And, another 46 entities have been added to the list in the six months since, to take the total number of registered research analysts to 779 as on September 13. However, the total number of analysts could be a multiple of this number.

GST officers unearth over Rs 35K cr fraud in FY21

GST officers unearth over Rs 35K cr fraud in FY21

Rediff.com13 Jul 2021

In the year-long crackdown on tax evasion, the GST authorities have unearthed over Rs 35,000 crore of tax fraud committed by misuse of input tax credit provision under the Goods and Services Tax (GST) regime. During the 2020-21 financial year, the CGST zones and the Directorate General of GST Intelligence (DGGI) booked about 8,000 cases involving fake ITC of over Rs 35,000 crore, a statement from CBIC said. Under the GST regime, at the time of paying tax on output, entities can reduce the tax they have already paid on inputs.

PM asks bankers to ensure stable credit growth

PM asks bankers to ensure stable credit growth

Rediff.com30 Jul 2020

During a three-hour long virtual meeting with CEOs of large public and private sector banks along with heads of NBFCs, the prime minister assured them that the government is ready to take all steps to support the financial sector.

SC issues notice to Future group on Amazon's plea

SC issues notice to Future group on Amazon's plea

Rediff.com9 Feb 2022

The Supreme Court Wednesday sought a response from the Future group on Amazon's plea against the January 5 order of the Delhi high court staying the ongoing arbitration proceedings before an arbitral tribunal over Future Retail's Rs 24,500-crore merger deal with Reliance. A bench comprising Chief Justice N V Ramana and Justices A S Bopanna and Hima Kohli issued notices to the Future group firms, Future Coupons Private Ltd (FCPL) and Future Retail Ltd (FRL) and said that it will hear the matter on February 23 "without any adjournment". The Delhi high court on January 5 had stayed the Amazon-Future arbitration which is going on before a three-member arbitral tribunal over the latter's Rs 24,500-crore deal with Reliance.

Now, mint a fortune from stocks using mobile apps

Now, mint a fortune from stocks using mobile apps

Rediff.com27 Jul 2015

Within the next 3 months, most brokers will enable you to intelligently invest via mobiles in MFs, FDs, and IPOs.

Rival brands up the ante as Maggi relaunch nears

Rival brands up the ante as Maggi relaunch nears

Rediff.com28 Oct 2015

ITC, Chaudhary Group are among companies launching variants and stepping up ad campaigns.

Rookie Nadal facing tough test at 'virtual' Madrid Open

Rookie Nadal facing tough test at 'virtual' Madrid Open

Rediff.com24 Apr 2020

Rafael Nadal will have his work cut out when play begins next week, not on the Caja Magica's three red dust courts, but on gaming consoles.

Flyers beware! You may be under airport security scanner

Flyers beware! You may be under airport security scanner

Rediff.com19 Sep 2019

The need to use behavioral techniques for spotting terrorism acts was felt after such an exercise had helped customs officials recover cash and drugs.

Vodafone-Idea tech integration may take 4 years

Vodafone-Idea tech integration may take 4 years

Rediff.com13 Aug 2018

A large team led by Kumar Mangalam Birla has taken charge of the integration process.

Omicron thrice more contagious, activate war rooms: Centre to states

Omicron thrice more contagious, activate war rooms: Centre to states

Rediff.com21 Dec 2021

In a letter to the states and union territories, Union Health Secretary Rajesh Bhushan advised implementing strategic interventions for containment like imposition of night curfew, strict regulation of large gatherings, curtailing numbers in marriages and funerals besides increasing testing and surveillance.

10 Facts To Consider Before You Resign

10 Facts To Consider Before You Resign

Rediff.com17 Nov 2021

An impulsive decision to resign could eventually turn out to be a big career mistake, warns Srividya Kannan.

PE major Advent snaps up Eureka Forbes for Rs 4,400 cr

PE major Advent snaps up Eureka Forbes for Rs 4,400 cr

Rediff.com20 Sep 2021

After a long wait, the Shapoorji Pallonji Group has closed the sale process of its consumer durables business under the Eureka Forbes label by picking the American private equity fund Advent International's Rs 4,400-crore offer for a 72 per cent stake. The sale process, which began in November 2019, will help the over 156-year-old SP Group pair the debt pile and sharpen the focus on the flagship construction and engineering business under Afcons. The valuation of Rs 4,400 crore for a 72.56 per cent stake is is at an enterprise level and subject to closing adjustments and also includes an open offer for the remaining stake after the demerger and listing of Eureka Forbes, the SP group said in a statement on Sunday.

'Bhartiyata' should be our only loyalty'

'Bhartiyata' should be our only loyalty'

Rediff.com26 Jan 2022

'As Indians, we should be claiming and celebrating 'Bhartiyata' rather than seeking commitment to beliefs which are divisive and exclusionary.'

How BRICS Is Expanded Is Crucial

How BRICS Is Expanded Is Crucial

Rediff.com25 Jun 2022

With its political colour dominated by less than democratic trends, BRICS currently leaves some of us wondering -- where in this grouping is there an assurance that human freedom will be respected unconditionally? It would be nice to see the new members of BRICS drawn from the ranks of countries wedded to preserving and guarding human freedom, observes Shyam G Menon.

Auto cos drive into aftercare market, edge out roadside garages

Auto cos drive into aftercare market, edge out roadside garages

Rediff.com26 Oct 2018

There are 230 million vehicles on the road, and counting. Bulk of these are under seven years old and once they get older, the industry estimates the requirement for spare parts and aftersales service to shoot up sharply.